Unlocking Dr.Web Anti-theft

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If you forgot your password set for Dr.Web Anti-theft and you device is locked, you can disable Dr.Web Anti-theft and reset the password. There are two ways to do so:

Send an SMS command from a number of your Buddy to your device.

Use a webpage to disable Dr.Web Anti-theft.

Unlocking Dr.Web Anti-theft by SMS

To disable Dr.Web Anti-theft by SMS, send a text message from a number added to your Buddies list. The message should contain the following text: #RESETPASSWORD# (case insensitive).

Once the message is received, Dr.Web Anti-theft will unlock your device and reset the password. The component itself will switch off.

To enable Dr.Web Anti-theft, you should complete the initial configuration once again and set a new password.

A person from your Buddies list can send SMS commands to your device even if they do not have Dr.Web.

Unlocking Dr.Web Anti-theft on the website

In order to disable Dr.Web Anti-theft online:

1.Open the page https://antitheft.drweb.com/.

2.Enter the code displayed on the screen of your locked device and the email you used to register Dr.Web Anti-theft on the Doctor Web server into the corresponding fields (see Figure 13).

3.Select Receive password. A special password to unlock the device and disable Dr.Web Anti-theft will be sent to the specified email address.

4.Enter this code in the Password field on the screen of the locked device.

The device will be unlocked, Dr.Web Anti-theft will be disabled. To start using Dr.Web Anti-theft again, you need to re-enable and reconfigure it.


Figure 13. Unlocking Dr.Web Anti-theft